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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The manager in charge was fantastic and a great help
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff mentioned. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
Ok for the price After driving over two hours we get to the hotel and our room was not ready. Housekeeping was in the process of cleaning it. We were told it would be ready in 20 minutes so we sat in the car and waited. After 25 minutes we went to the room and housekeeping was still cleaning. I asked if we could at least drop our luggage off inside since we were on the second floor. She stepped out and allowed us to do so. We waited outside the room for about 5 more minutes and she apologized for the delay. I love dogs but i... read more
Business response:
Thank you for choosing our hotel for an overnight stay. We apologize for the wait time issue you experienced and will remind our staff to be more diligent going forward. We are also sorry for the dog barking and the disturbance this caused. We wish you had alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. Thank you for your business, we appreciate you. Sincerely, Hotel Management
I liked it was centrally locates. When I got to the room there was no toilet paper and only one towel, was not expecting nothing in the room ie coffee pot. I had to ask to get one.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed our ideal location and that you had a nice time with us. However, we regret the housekeeping issue you encountered. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management
Liked the location and late check in hours. Wasn’t too happy there were no mugs or coffee or blow dryer or even face/wash cloths. Our bed was not a queen size (as advertised) and it was broken. If someone sat on the left side the right side would raise up. And, we weren’t very heavy people. :-(
Business response:
Thank you for choosing our hotel. We are pleased to know you liked our location, but we are sorry for the issues you encountered and regret you were unaware of our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to have another opportunity to welcome you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Managem... read more
Quality of room-hotel For the price it was not good. The walk ways need to be power washed. The tub had mold, the windows had mold, the kitchen chairs were dusty. The paint was chipping on the walls. It needs sheer curtains under the drapes so you can open the drapes and still have privacy. An in-room coffee pot would be good
Business response:
Roxane, thank you for being our guest. A well-maintained property sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Your feedback is essential, so it’s been discussed with our housekeeping team for review and action. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Excellent location,quiet place. Convenient for shopping and other area attractions
Business response:
Your four-star review of Extended Stay America is appreciated. It was a pleasure knowing you were impressed with our location as it’s close to many interesting places and shopping venues that we were able to meet your expectations for a relaxing stay. Please visit us again when in the area. Sincerely, Hotel Management
The king suite was not very nice. The kitchenette was without supplies. No coffee maker. The bathroom was gross. The tub ceramic was peeling, moldy and looked dirty.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,588 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.