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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room was a non-smoking room, but you could tell that the bedding had been washed with those from smoking rooms. We had booked the room for 4 people, 2 adults and 2 teenagers. We agreed to a king bed and a sofa sleeper. However, it was not a sofa but rather a love seat. This means it was much, much smaller. Also, there were no blankets for the pull out and we had to wait till 10pm to get the additional blankets.
Business response:
Keri,thank you for taking the time to share your feedback. We apologize for the difficulties and cleanliness issues you and your family faced in your room. We do our best to make sure every guest room and the hotel area is well-maintained and well equipped. We will work harder, so we do not disappoint you in the future. Thank you again for being our guest, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel Management
Table and countertops were nice, room wasn't cleaned well.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you experienced in your room. We will share your concern with the housekeeping team to ensure this does not repeat in the future. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I did like the king bed. The clearness of the property was not great. It's definitely a 2 star hotel or a motel.
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the housekeeping team to ensure a review of our processes. On a positive note, we are happy you liked our king size beds and had an overall comfortable stay.Thank you for your feedback, and we would appreciate the opportunity to welcome you back s... read more
Friendly staff but overwhelmed with clients. They need housekeeping people all day
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy overall you enjoyed your stay at our hotel and liked our courteous service. Our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion. Thank you again for your feedback, and we hope you will choose to stay with soon. Sincerely, Hotel Management
The place was decent and great location. The downside was that you had to ask for dishes and cookware, the rooms are not stocked.
Business response:
Thank you for staying with us at Extended Stay America. We are glad you loved our convenient location and had an overall comfortable stay. However, we are for the disappointment you had with our dishware policy and regret the inconvenience it caused. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
My room was right in front of Starbucks, very convenient. I ordered on my app amazing
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with our fantastic location. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 4.3 star rating with 2,588 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.