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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a serviceable stay with very few amenities. Breakfast consisted of a small packaged blueberry muffin and coffee or hot chocolate. The floors in our room were dirty which made our feet black. The shower stall wasn’t clean and the faucet leaked. The first night we stayed, the fire alarm went off around midnight. I won’t be returning.
Business response:
Dear Neil, We appreciate you taking the time to leave your feedback. Our goal is to provide every guest with an excellent stay; therefore, we apologize for the various issues that impacted your stay. Your review will be discussed with our team, and we appreciate you bringing this to our attention. Thank you once for choosing us during your visit, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management
Staff was friendly & helpful.
Business response:
Dear Wilnora, Thank you for reviewing your recent stay at Extended Stay America. We are glad to hear that our staff was friendly and helpful during your stay at our hotel. We appreciate your feedback and hope to see you again soon.Sincerely,Hotel Management
20 stars!!!
eh The room was good the service can improve. overall I give it 7/10
Business response:
Dear Soledad, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel at home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
My room wasn’t ready when I showed up
Cleanliness We love extended stay but honestly and I hope that some changes are made because the rooms can be cleaned 110 percent better. It would make the overall stay and comfort a lot better.
Business response:
Dear Guest, Thank you for choosing us for your recent stay. We are glad you were pleased with everything we offer. However, we are sorry for the housekeeping issues that you encountered. We will share these notes with our team for further improvement in the areas mentioned. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,472 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.