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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I got this room for my friend. She loved it.
Business response:
Dear Edwin, Thank you for choosing Extended Stay America. Our highest priority is ensuring our guests have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for your friend. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice if a visit to our area is in your plans.Sincerely,Hotel Management
Room smells really bad, we asked for a remote control the reception said that they didn't have any, the rooms looks old and for the price that we paid almost 200 it was horrible.
Business response:
Dear Troy, Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services. Please consider giving us a second chance in the future.Sincerely,Hotel Management
The bed sheets smelled stale
Business response:
Dear Rajesh, Thank you for taking the time to share your concerns with us. We understand that the bed sheets were not up to your expectations, and we apologize for any inconvenience this may have caused you. We will take the necessary measures to address the issue. Your candid feedback is invaluable in our continuous efforts to improve, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management
Truly wonderful customer service !! Helped me and my friend out so much, we loved our stay in this hotel, the rooms itself are so spacious and there’s even a full kitchen in there which is amazing !! Everything about our stay was perfect ! Only a 12 minute walk from the Honda Center, everything is nearby to like restaurants and even a Starbucks. Most definitely will be staying there soon for the next upcoming tour !
Very close to Honda Center
Business response:
Dear Belinda, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our team's priority is guests' satisfaction, so we are thrilled this was your experience. We are glad our location contributed to making your stay a great one, and we look forward to seeing you again soon.Sincerely,Hotel Management
Good overall location, close to entertainment and local fwys for easy access to both Long Beach atea and S. Orange County where I had a next day appointment. Loved that hotel accommodated a late check-out in a Monday which gave me time to work in the room with excellent wifi connection. Staff was helpful and friendly. Thank you!
Business response:
Dear Emma, thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.