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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and most likely had been updated. Having a kitchen was really nice.
Business response:
Dear Judith, we appreciate that you took the time to post a review about your experience at our hotel. It is nice to read you enjoyed the clean and updated room with the kitchen and that you were pleased with your visit. Thank you once more for the kind review. We look forward to hosting you again in the future.Sincerely,Hotel Management
Experience Room wasn’t ready. Told they didn’t have a room available. They finally found one. Yes, I had a reservation
Business response:
Dear Philip, thank you for staying with us. We are also sorry for the issues you experienced with the front desk. We are looking into the matter to see what went wrong because a confirmed reservation is always confirmed. Please be assured that we will take appropriate measures with our team members and train them to handle such situations better. Thank you for taking the time to leave this review; we wish you all the best.Sincerely,Hotel Management
Night stay Friendly staff, hotel was quiet, centrally located to restaurants and amenities
It was very clean , the only thing pur AC didnt work good it was very HOT in the room had to open both windows, we were gone for 4 hour and the room was still HOT very uncomfortable.
Business response:
Dear Gina, thank you for taking the time to review our hotel. We were happy to read how much you enjoyed your stay with us. However, we hope you will accept our apologies for any disturbances the air conditioning unit in your room caused. Thank you for bringing this to our attention; we will address this accordingly and are very grateful for your patience. We look forward to having you visit with us again. Safe Travels. Sincerely, Hotel Management
First stay ☹️ Went to a baseball game when I was trying to sleep there were little kids running and screaming up and down the hallway at 11:00 to close to midnight. The floor was not properly cleaned over by the chair cobwebs on the air conditioner.
Business response:
Dear Susan, thank you for choosing us for your recent visit. We do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff. Also, we are sorry for the noise concerns during your stay and their impact on your comfort. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless... read more
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.