This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was quick. Parking is open and available and free! Complimentary breakfast was decent. Tried watching tv but the remote wasn’t working. Room was clean.
Business response:
Thank you for sharing your experience with us! We are pleased you had a nice stay at Extended Stay America. We truly appreciate your kind comments regarding our clean and comfortable suites as well as the complimentary parking and grab-and-go breakfast. We have taken note of your feedback regarding the television remote. Thank you once more, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Racist Hotel Clerk After driving for hours, I was ready for a nice room and a good night sleep. Instead, I get hassled by the front desk clerk who refuses to accept my company cc, for the deposit. Says it's not a bank cc, n doesn't recognize the name. It is a Master Card, the same one I used to pay for the room. Then I give her my personal debit card, but she doesn't believe it's a real bank because she does not recognize the name either. I told her, it is a bank in Texas, I am from Texas as you can see from my DL. She kept ... read more
Business response:
Thank you for taking the time to give feedback regarding your stay with us. We were sorry to read you had an unpleasant experience with one of our front desk team members. We will review the incident with our team to ensure we are always delivering the warm hospitality we normally provide. We also apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We ... read more
Nice clean place. Great location to walk to Honda Center with restaurants nearby. No frills but comfortable enough. I would stay again!
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay, liked our refreshing property, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Esta en buen lugar y el personal muy amable. Amplio estacionamiento
Business response:
We appreciate your excellent comments about your stay at Extended Stay America. It is a delight to know you enjoyed not only the convenience our location offered but also the service provided by our team, which made your stay a memorable one. Your five-star rating is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Room was clean a d the Hotel sits in the same parking lot of Century 25 theater also Good top Restaurants also in parking lot. Only issue was the dish network not much to watch on tv no good channels maybe they need to sqitch provider.
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are delighted to read your stay was a great one, but what made it even better was our ideal location close to Century Stadium 25 and XD and restaurants. Your feedback for the television channels is noted as it will help us improve our future guests experiences. Thank you so much for your four-star rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.