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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Looking to save money The rooms we received was very warn down. End table had chips all over it. TV is analog only no TV guide. No cups in room, only by request can you get a cup. Breakfast very poor. Bed was very firm. If you looking to save money this would be your spot. Not for us, will not stay again. This “motel” is near Disney location was convenient. Staff was super nice.
Business response:
Breanne, thank you for evaluating your stay at our property. Although you found our location to be convenient for your needs, we are sorry you were not happy with our grab-and-go breakfast and the condition of your rooms. Your feedback will be discussed with the appropriate individuals of our organization with an aim to improve our future guests' experiences. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves. Sincerely, Hotel Management
Friendly Staff The girl working front reception desk was fabulous. Extremely friendly and helpful, informing me on every last detail of hotel before I headed up to my room. The room was very spacious! Included full size refrigerator, microwave, stovetop and kitchen sink. Dishes, utensils, cooking pots etc were just a phone call to front desk and brought up quickly. Also had a Small desk, and tv, free WiFi. Overall quality of room was decent, but no complaints because I had everything I needed, felt safe and happy with friend... read more
Business response:
Erica, thank you for choosing Extended Stay America and for sharing your feedback with future travelers. It’s a pleasure to know you liked your well-equipped suite and were impressed by the service provided by our courteous staff. We will be sure to share your compliments with our front desk staff for taking good care of you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was ok Manager and front desk members were very nice. It’s sad that our room was very dusty and dirty upon check in, but after an 8 hour drive we were too tired to notice anything (other than a dirty wipe inside our room) until the next day. I had one of the staff members check our room to confirm how dusty and dirty it was and he apologized after seeing what I saw. He offered to switch my room if available for our 3rd night because everything was booked for our 2nd night. Even if a room was available for our 3rd night we... read more
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.