Extended Stay America - Orange County - Katella Ave.

Business response:

Thank you so much for your very kind review. We were thrilled to read how much you enjoyed your stay and that our staff met and exceeded your expectations. We especially want to thank you for acknowledging our team for a job well done. They loved hearing that you were impressed with their service. We hope to have the opportunity to welcome you back very soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay, and our location close to the hockey arena was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are glad you liked our hotel and our commitment to cleanliness. However, we regret your disappointment with our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to it. We appreciate your business and hope you will stay with us again on your next visit to our area. Sincerely, Hotel Management 

Business response:

Arthur, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management