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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A bit run down, leaking faucet in n bathtub, fridge also leaking.
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced during your stay. We will share your valuable comments regarding the condition of your room with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Until that, your concerns will be shared with our maintenance team for review and action. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
It was a business trip, so the location was beneficial for my job.
Business response:
James, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you found our location ideal for your needs. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
How close it is to the Honda center and Anaheim stadium. The restaurants & entertainment nearby & I love the kitchenette.
Business response:
Kace, thank you for choosing Extended Stay America for your recent stay. We are happy you liked the fully equipped kitchenette in your room and appreciate your kind comments about our convenient location close to a variety of restaurants, the stadium, and many activities. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Happy four-day weekend stay We had a very good experience in this hotel. It was clean, the staff was friendly and helpful. The coffee service is very convenient. I Would definitely come back.
Business response:
Socorro, thank you for leaving us a review of your experience. It is a pleasure to know you enjoyed your stay at our well-maintained property and that our courteous associates made your stay a memorable one by delivering exemplary service. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Was really surprised at how basic the room was. There wasn't a blow dryer or even conditioner in the bathroom. The towels were gross and the tub dripped so loudly that we had to put a towel over it and close the door to sleep.
Business response:
Thank you for being our guest. We are sorry for your disappointment with the in-room amenities. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience, and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note, the things such as hairdryers and toiletries are available at the front desk as per the brand standard and are always complimentary. We are also sorry for the cleanliness... read more
Great location for the Honda stadium, was in walking distance
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our proximity to the Honda stadium. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.