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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Loretta, it was wonderful to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
Business response:
Isabel, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
It’s ok place to stay. I was there this weekend and I choose non smoking room but when we opened the door it’s smell smoke from cigarettes. I went downstairs and told the receptionist and she said that’s the way the smell for over a year. I’ve been to that hotel how many times but this weekend is really bad smell smoke. But the lady from the desk said that’s the way the smell for over a year. Thanks we only stayed for the weekend.
Business response:
Rodora, thank you for staying at our hotel. We hate losing our loyal guests so we apologize for the smoke smell you had in your suite this time. Moreover, we regret the unsatisfactory service delivered by our front desk associate. We understand your frustration and have shared your comments with the individual to make sure we deliver a better service ensuring this is not repeated in the future. We hope you will choose us again so we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Everything was fine with the exception that the whole second floor smelled like pot. It was obvious someone was smoking a lot of pot and it made the full hallway smell like to.
Business response:
Thank you for staying at Extended Stay America and for writing about your experience. We are pleased to know you were satisfied with our services and facilities. However, we are sorry for the unpleasant experience you had. Your feedback will help us enforce our no-smoking policy effectively. It was a pleasure having you at Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Business response:
Dennis, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
hideaway Front desk people great the room was great except for the fact that the bathroom didn't have a fan up in the ceiling no fart fan is no bueno it overall everything is clean comfortable and really nice I go back there in a heartbeat
Business response:
Chris, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Thank you for selecting Extended Stay America and for your five-star rating. We are thrilled to know we met all your expectations and you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.