This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not too shabby The staff was super nice and the room was up to date. However to get the wifi you have to call the front desk for the code....our phone did not work and had at least a 1/4" of skin, debris, dirt and muck in between each number. needless to say, the phone was placed out of sight. (out of sight out of mind) but everything else was great. The AC has an option of High AC air, but will not run continuously. but you get what you pay for and this room was great for the price we paid for it.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Steven, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Business response:
Vanessa, we couldn’t be more pleased to receive a terrific rating of Extended Stay America. Our entire staff is committed to making sure each guest has an exceptional experience, and we are thrilled to see we backed up our promises. We hope you are already planning another trip our way! Sincerely, Hotel Management
Great place to stay Everything was perfect. Only cons were stove but nothing to cook with (pots pans plates utensils) and no ice machine
Business response:
Kyla, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked most the aspects of our hotel. Please know, as per our brand standards kitchenware is available at the front desk. And, as we have the full-size refrigerators which includes ice trays for your convenience, we do not have ice machines on our property. We will remind our front desk to communicate this more clearly going forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Managemen... read more
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Tomas, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Close to Honda Center Room very clean ,like the kitchenette area,bed comfy. Definitely will be coming nice stay..worth the money.
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with the great value we offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
It was only ok Decent room. Dirty lobby. Clogged sink drain in bathroom. Dirty buttons on air controls.
Business response:
Gerardo, thank you for your feedback. We are pleased you liked your room, but we are sorry for the cleanliness issues you experienced while here. We have immediately shared your feedback with our housekeeping team to ensure this does not happen again. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Stayed there because we were attending a concert at the Honda Center. The good part is it right near a mall that has great restaurants and a Starbucks. It is walking distance to Honda Center as well. The room was clean and fine. They had a small stove and a good size refrigerator in the room. Nice little kitchenette. The downside is our room had the lovely view of a serious homeless camp. A major tent city right behind the hotel. You have to walk by that to get to the Honda Center. Also, they apparently allow pets in the hot... read more
Business response:
Thomas, thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs and that you were impressed with your well-equipped room. That being said, we are sorry for the inconvenience you experienced while here. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,444 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.