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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the staff at the check in counter has zero hospitality and politeness. Specially those how attend at midnight.
Business response:
Thank you for evaluating your recent stay with us. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better stay. Sincerely, Hotel Management
I was only there for the time to sleep. What interaction I had was pleasing
Business response:
Joyce, thank you for taking the time to post a review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Experience The stay was okay the room just needed a carpet shampoo and floors were sticky. The room/hotel had a weird smell as if the carpets in the room hadn’t been cleaned in a long time. Otherwise the room was actually beautiful and check in process was really smooth.
Business response:
Jenny, thank you for your review. Although you liked our quick check-in process and your beautiful suite, we are sorry for the odor and cleanliness issues you experienced. Your feedback will be shared with our housekeeping team for review and action. We hope you will return so we can make it up to you. Sincerely, Hotel Management
no issues, nice place to stay friendly staff
Business response:
Paul, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay and found the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
I’ve stayed at this particular Extended Stay on numerous occasions. I’ve always been pleased with the
Business response:
Thank you for choosing Extended Stay America once again. It is great knowing you experienced another wonderful stay with us! We enjoyed serving you and hope we will continue to be your hotel of choice when your plans bring you to the area. Sincerely, Hotel Management
Bad smell in the room. No room service. I will give it 2.5 stars
Business response:
Thank you for being our guest. We are sorry for the unpleasant odor you experienced in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the smell. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,624 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.