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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price was right. Room was clean.
Business response:
David, thank you for choosing Extended Stay America. We are happy you enjoyed your stay and found us to be a good value. We are also glad you liked your spotless room. We appreciate your feedback and hope to welcome you back again soon. Sincerely, Hotel Management
Room was clean. Had to request extra blanket. Tub was dripping, but repaired on day 2. Coffee provided in AM, but was not hot enough. A lot of road noise. Overall, needs updating. Everything is a dreary dark brown and beige.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Clean and quiet. Not fully tricked out for EXTENDED stay, but excellent for us as a weekend place to sleep.
Business response:
Thank you for taking the time to review our hotel. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. Thank you for spending your weekend with us. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The property was outdated and room felt cramped. No gym or full breakfast was a major letdown.
Business response:
Red, we are sorry our property and the size of your room was not to your expectations. We appreciate your feedback as it helps us improve our future guest experience. We also understand that you were expecting a gym, and we regret letting you down. We are sorry that our breakfast was not to your liking. We will make a note of your feedback as we plan any changes to it. Thank you for choosing our hotel. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our gues... read more
Nice setting, quiet, away from traffic. Minimal Staff on duty. Breakfast included ome small muffin a d coffee.
Business response:
Thank you for reviewing your stay with us. We are glad to learn how much you liked our location. However, we are sorry we failed to meet some of your expectations. We will make a note of your feedback as we plan any changes to our breakfast. Thank you once more, and we hope to welcome you again the next time you are in our area. Sincerely, Hotel Management
Go somewhere else Long waits at front desk, very sticky floors. Sink doesn’t drain. Heavy cooking odors. Thin walls. Bad pillows.
Business response:
Kevin, please accept sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.