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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No frills hotel. Not even coffee in the room. Not enough blankets. Floors were dirty and sticky in the room.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been shared with the housekeeping team to be more attentive in their work. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
The tub faucet would not shut off completely. The sheets were itchy and the mattress was very hard.
Business response:
Thank you for being our guest. We are sorry for the discomfort you had with the mattress and regret the maintenance issue you encountered. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. We hope you will give us a chance in the future so that we can provide you with a much better stay. Sincerely, Hotel Management
The room stinks and we weren’t given a queen size bed like what I initially booked.
Business response:
Thank you for your review. We are sorry for the reservation issues you encountered and that we were not able to accommodate you with the suite of your choice. Your feedback will be shared with our front desk team to ensure they are more diligent going forward. Also, we apologize for the odor you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, ... read more
Property was okay, the room was clean, the hotel’s location was great.
Business response:
Christina, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and clean rooms. We look forward to welcoming you back soon! Sincerely, Hotel Management
First stay here. For some reason the 1st floor smelled very doggie and you could smell urine. The second floor smelled like a fish fry. Those that didn't have a reservation and were paying the current rate went to the Hilton to stay.
Business response:
John, thank you for being our guest. Although from your rating, it seems you had an overall comfortable stay, we are sorry for the odor you experienced. Your concerns will be shared with our housekeeping team to ensure a better experience going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Nice location, near shopping and restaurants. Quite.
Business response:
Thank you for your review. We are pleased you enjoyed your recent trip to Extended Stay America. As you mentioned, our hotel is in a great location with many restaurants and shopping options just minutes away. Thank you again for your gracious comments. We hope to welcome you back very soon. Sincerely, Hotel Management
The highway noise was a little much. The pillows just did not want to stay on the bed. Made for a sleepless night.
Business response:
We regret the issues which prevented you from having a restful night. We will review the concerns you mentioned to see what measures can be taken. For future references, we would like to be informed about the troubles you are facing during your stay as we will ensure your experience is not getting hampered. Thank you for providing your review for Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management
Room was worth the price... The room was worth the price if your only going to be around the hotel to sleep..... The property is boring, and somewhat stank....There is no pool or even a place to chill outside.... The area isn't too bad, there are a few decent restaurants nearby.....
Business response:
Mark, it was a pleasure to have you as our guest. We are glad to read you found us to be a good value and that you had an overall satisfactory visit. However, we are for not meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.