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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Allen, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The front desk lady Sandra, was not very friendly or helpful with anything. I specifically moved locations because of her demeanor.
Business response:
Stacy, thank you for sharing your comments. We are sorry you didn't experience one of our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
Room was next to highway, a lot of noise, cleaning lady came knocking on the door at 10am and got upset because we were still in the room
Business response:
We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. We will review our shortcomings and hope you will consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Very convenient and staff was pleasant and courteous
Business response:
Dear Nicola, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one and that our staff took provided you with excellent service. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Jeremy, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It used to be a cleaner hotel. Room smelled like mildew and some things are rush cleaned, easy to notice like the metal ring on the sink drain. I suspect bleach is rarely ever used.
Business response:
Thank you for being our guest. We apologize for the cleanliness issues you encountered while you were here. We take great pride in the cleanliness of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Very good location and the room was great not only clean but very comfortable
Business response:
Cesar, it was a pleasure hosting you at Extended Stay America. We are delighted to know you liked our wonderful location and comfortable accommodations. We value your business and look forward to your next visit. Sincerely, Hotel Management
Happy with my weekend stay! My stay was excellent. The room was very clean and the service was friendly and prompt.
Business response:
Marcella, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your visit to our hotel. We are also glad you loved your spotless room and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The front staff was very friendly and attentive. The room was clean and comfortable!
Business response:
Sarah, thank you for being our guest at Extended Stay America. We are devoted to ensuring all guests have a wonderful experience, and we are happy to read you thoroughly enjoyed our friendly service and comfortable rooms. It was our pleasure to host you. We look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.