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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed everything except the pillows on bed were the worst.
Business response:
Thank you for your review of your recent stay at Extended Stay America and for letting us know your overall stay with us was pleasant. However, we regret the disappointment you had with the pillows. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Great location for my needs. I’m back in the Orlando/Altamonte springs area every 3 months and everytime this is where we stay
Business response:
Thank you for making Extended Stay America your home away from home. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
In my case the room had a strong smell of nicotine
Business response:
Thank you for taking the time to review your experience. We are sorry for the disappointing stay and for the odor of nicotine you experienced in your room. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with them. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Location is idea . Staff is super accommodating..
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our ideal location and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
The room was well kept and quite nice. The bathroom and shower were in great condition
Business response:
Michael, thank you for taking time to post your wonderful feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Sincerely, Hotel Management
Room was nice. Large comfortable beds. Small continental breakfast area. No bowls for oatmeal.
Business response:
Thank you for staying at Extended Stay America. We were delighted to learn how much you enjoyed your guest room and that you slept well on our comfortable beds. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Sincerely, Hotel Management
The floors were pretty dirty. The refrigerator was rusting on the outside. There were red ant nests out the side door in the grass (my daughter was bitten multiple times, and that exit could not be reentered with the keycard - broken. Our shower faucet leaked with a steady stream. The first room we were assigned smelled of smoke which we immediately reported and they changed our room. The hallways smelled of urine and smoke, and loud talking and music could be heard at all hours.
Business response:
Thank you for taking the time to review your stay with us at Extended Stay America. We are sorry for the issues you encountered with the shower and cleanliness in your rooms and regret the inconvenience it caused. We will share your concerns with the housekeeping and maintenance departments to ensure corrective measures are taken going ahead. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going forward. We do hope you give us another c... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,624 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.