This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place was a little smelly but comfortable for just sleeping
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry for the odor you experienced. We will share your feedback with the housekeeping team for review and action. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Very nice Enjoy my stay there
Business response:
James, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Excelente servicio y sus cuartos en excelentes condiciones
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Sad service :( Sad service, no eye contact, no friendly at all.
Business response:
David, thank you for choosing us. We apologize for the service issue you experienced here. Your feedback is shared with our front office team in an effort to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Good location, grounds were maintained well. Halls smelled like weed and room smelled like BO.
Business response:
Thank you for choosing to stay with us. We're glad to know our location was ideal for you, but we're sorry for odor you experienced while you were here. Kindly note, we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We're also working with our housekeeping team so we can redouble our efforts to remove the smell from our property. Please consider giving us another opportunity the next time your travels bring you this w... read more
At check in the first room they gave us had someone else already in the room.i found out when i opened the door and SURPRISE! Went back down the front desk and they didnt seem to surprised or concerned really. They gave us another room and we were on our way. The room was clean and seemed nice. We were told at check in that there is no room services and if we needed anything we had to ask the front desk. As fir the little things we normally expect from a hotel we didnt have. No pool area, no ice machines, and as for the free... read more
Business response:
Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Mana... read more
I have stayed at this hotel many times before checking process is smooth conditions all around are ok
Business response:
Thank you for choosing Extended Stay America again for your stay! Having a guest stay with us again is the biggest compliment we can receive. We make every effort to ensure your stay is exceptional, and having return guests lets us know we are doing something right. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,624 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.