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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Somewhat disappointed Reserved a handicap accessible room for my aunt and the room they have her was not. There weren't any bars in the room no roll in shower. Nothing! There was only one handicap room in the hotel and it was booked. They did move her after the person checked out. There should be at least 2 per floor. All in all the hotel was okay. Location was good close to shops and restaurants.
Business response:
Terri, thank you for reviewing your stay at Extended Stay America. We're sorry for the mix-up with your reservation and the inconvenience your aunt had due to it. Please be assured that we're investigating the issues you described and are taking the appropriate action to prevent it from happening again. However, we're glad our staff was able to accommodate her once the room got available. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Excelente en el servicios y en sus habitaciones tenían una buena limpieza
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you loved your well-maintained room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
bad breakfast hotel was nice but the breakfast was a joke
Business response:
Stuart, thank you for sharing your comments. We are pleased to know you had a pleasant time with us, but we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
The overall condition of the hotel was not the best. The bathroom in my room was not as clean as it should have been. Appliances were old and the refrigerator was loud. Bed was comfortable and staff were fairly pleasant.
Business response:
Thank you for taking the time to share your comments. We are pleased to know you slept well on our comfortable beds, but we are sorry our hotel did not meet your expectations. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,624 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.