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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place was great Close to restaurants and shopping malls
Business response:
It is a pleasure to read your fantastic review of Extended Stay America. We are thrilled that you enjoyed our hotel as well as our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit Orlando. Sincerely, Hotel Management
Quiet and clean stay. Clean and quiet extended stay, I brought a few items from home to feel connected. Bring your toiletries with you. Staff is very nice. Easy parking too. On a pond close to Mall and restaurants. Visit Uptown while you are there.
Business response:
Venessa, thank you for choosing Extended Stay America. We are glad to know you enjoyed the great service delivered by our associates and that you liked our location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great bargain and staff attitude close to I-4 corridor and nice area.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Lacking even basic hotel room amenities... The place itself is fine... basic, but fine. What was a real disappointment though is the facilities in the room. All the cupboards were empty (for a room with a kitchenette, you would expect dishes, a cup or two, some basic cooking utensils, but there was nothing). More important was the lack of an iron though... I was in town for graduation, and needed to press my outfit... there was an ironing board, but no iron. When I went to the front desk to get an iron, they looked at me as ... read more
Business response:
Robert, Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked your room. However, it was disappointing to read about your unpleasant experience with our guest service efforts and facilities. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
William, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Beds were comfortable and price was reasonable. We were extremely busy during this trip and the hotel fit our needs. Just needed a place to sleep. Not many amenities, but for us, it was ok.
Business response:
Thank you for being our guest at Extended Stay America and for sharing your pleasant experience. We are pleased to know you enjoyed our cozy beds and that you found us to be a good value. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
The property was minimally staffed, and the front desk closed at 11:00 pm. We thought the front desk would be staffed 24 hours, every day! The suites have kitchens, but there were NO supplies at all, i.e. coffee maker, Coffee, cream and sugar, cups, Silverware, dishes, dishwashing soap, washcloth for washing dishes, silverware, dishes, dishwashing soap, Kitchen washcloths and towels, basic cooking supplies such as pots and pans, utensils, potholders, etc. This is the first time we have ever stayed in a hotel suite with a ful... read more
Business response:
Thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. Once more, we apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Remote for tv was non functional so NO TV no soap for washing up
Business response:
Thank you for the comments about our hotel. We are sorry your stay was interrupted by maintenance issues with your room, bathroom. We have gotten with our maintenance team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
Great place for extended stays This no frills hotel was clean, in a quiet area and the staff was very helpful. Bring your own toiletries and home decor if you are stay in here for a while. It is a short drive to mall and restaurants and the coffee in lobby is great.
Business response:
Venessa, thank you for staying at Extended Stay America. We are glad to know you were impressed with our associates and that you enjoyed our location. Please know, our in-room amenities such as toiletries and other items are kept at the front desk and are complimentary. Thank you again, and we hope you will visit us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,695 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.