This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we got there for check in they didn’t have a room for us, ended up giving us a room that had some issues ex: broken refrigerator, hole in bathroom wall, burn holes on the table. Didn’t offer any type of discount for the room. The front desk staff was super nice though. Breakfast was very limited, but we did grab a couple of granola bars for the kids.
Business response:
Dear Breanna, We appreciate your kind words about our front desk staff. We sincerely apologize for the inconveniences you experienced during your stay, including the room issues and limited breakfast options. This is not the experience we strive to provide, and we understand how important it is for our guests to have a comfortable and pleasant stay. Your comments will be shared with our team to ensure that improvements are made. We hope you will consider giving us another opportunity to provide a better experience in the fut... read more
Good
Business response:
Dear Lizzy, Thank you for your feedback! We're pleased to know you had a positive experience at Extended Stay America and look forward to welcoming you back in the future.Sincerely,Hotel Management
Business response:
Thank you for the feed back.
Business response:
thank you for the feedback.
Business response:
Thank you for the feed back
Nice
Business response:
Dear Guest, Thank you for your kind feedback! We’re delighted to hear that you had a pleasant experience during your stay with us. Providing a comfortable and enjoyable environment for our guests is always our top priority. Your positive comment motivates our team to continue delivering excellent service. We look forward to welcoming you back on your next visit and ensuring another great stay.Sincerely,Hotel Management
Rooms smelled Like mildew
Business response:
Dear Christopher, Thank you for your feedback. We apologize for the unpleasant odor you experienced in your room. We take concerns like this seriously and will address this issue with our housekeeping and maintenance teams to ensure that our rooms meet the highest standards of cleanliness and comfort. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely,Hotel Management
Business response:
Thank you for the feed back
It was nice..but at night the rift raff hangs around outside by the door ..smelt bud Everytime we left or came back ...the girl with the baby at the front desk was very nice and sweet and helpful.
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 3.5 star rating with 3,325 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.