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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was amazing including the front desk and maintenance.
Business response:
Dear Alison,Thank you for the generous review of Extended Stay America. We're delighted that our front desk and maintenance teams made a positive impression during your stay. Providing warm hospitality and attentive service is always our priority, and it's wonderful to hear that our staff contributed to your experience in a meaningful way. We appreciate your feedback and look forward to your next visit.Sincerely,Hotel Management
Nice extended stay property . Well lit and secure. Maintained and clean. Staff knowledge and friendly. Grab n go breakfast daily.
It was close to the convention center so it served its purpose. The floor I was in smelled of weed whenever I walked in the hallway, you can hear the Mexican music playing down the same hallway. The bathroom fan didn’t work, and the fold out bed has questionable red stains on the mattress.
Business response:
Dear Felipe,We’re glad the location worked well for your needs, but we regret that other aspects of your stay were less than satisfactory. The issues you mentioned, including the unpleasant conditions in the hallway, noise, and concerns about the bathroom and bed, are certainly not the experience we aim to provide. We take these matters seriously and will work with our team to improve the cleanliness and comfort of future guests. Thank you for bringing this to our attention. We hope to have another opportunity to welcome you... read more
Hotellet er temmelig slidt og beskidt. Virkede som et sted hvor folk fra gaden kom ind og overnattede i længere perioder. Har været der flere gange før uden disse issues. Så har måske ændret sig med tiden. Der var beskidt og håndtaget til en indgang var helt revet af. Kortlæseren på værelset virkede nogle gange ikke og man skulle min. prøve nogle gange før den virkede.
Business response:
Dear Guest,We sincerely apologize for the experience you had during your recent stay. It's concerning to hear that the condition of the hotel didn't meet your expectations, especially since you've visited us in the past. Your feedback is invaluable, and we will certainly look into these concerns with our team to address the maintenance issues and improve our overall guest experience. We understand the importance of a clean and functional environment and appreciate you bringing this to our attention. Your feedback is apprecia... read more
Basic but well situated.
Business response:
Dear Richard, We appreciate you choosing Extended Stay America and are sharing your generous comments, particularly about our hotel's location. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 3.5 star rating with 3,325 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.