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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only few problems I had was the pool was never opened. That was ridiculous. The over night staff takes a while to get to the desk. Other than that it was OK.
Older hotel. Pool was clean, hot tub not so much. Friendly staff.
Business response:
Dear Jonathan, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Disappointed The pool was closed for the weekend we were there. The carpet was not very clean. My socks were black. Website said breakfast, apparently housekeeping works every other weekend. Breakfast was grab an go muffins, instant oatmeal and instant grits. Had a little kitchen, but had to ask for plates, silverware and pots, pans, plates...that was inconvenient to me. The bed wasn't that comfortable and either was the pull out couch. Good A/C, hot water and close to our event so that was a plus
Business response:
Dear Kelly, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another ch... read more
Staff was pleasant and would stay again
Great!! We booked with them last minute after the first hotel we booked previously was awful! I was so tired from driving the prior night and booked 2 days with another hotel that was horrible and I didn’t feel safe my family consisted of myself a women and 3 little girls, so I had to leave the other hotel and mainstay took us in right away I was even able to check in a little early. Room was clean, felt safe and I was able to finally get some rest it was in close distant to most thing and after I rested the girls and I walk... read more
Business response:
Dear Tangela, We are truly sorry to hear about your previous unpleasant experience, and we are glad we could provide you and your family with a safe and comfortable stay during your last-minute booking. Ensuring our guests feel welcomed and secure is our priority, especially for families like yours. It is encouraging to hear that you found our room clean and our location convenient. Your positive experience is a testament to our commitment to guest satisfaction. We appreciate your kind words and are thrilled to be your go-to... read more
Customer service was fantastic! Rooms very clean!
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.