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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel room was fine, but they never came to clean it, and the reservation mentions that they have breakfast, but all they give you is a muffin and coffee, nothing else.
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re pleased your accommodations met your needs, though we regret that the upkeep of your room did not reflect the level of attention we aim to provide. We also understand your disappointment with the limited morning offerings. We will review your comments with our team to ensure a more consistent, comfortable stay for our guests going forward. We truly appreciate you bringing this to our attention, and we hope to have another opportunity to welcome you back and pro... read more
I booked unsmoked room but they didn’t have, I booked 2 days but I cancelled the second day
Business response:
Dear Guest, Thank you for sharing your experience with us. We’re sorry to hear that a non-smoking room was not available during your stay, and we understand how disappointing that can be when plans are set. Your choice to modify your stay is completely understandable. We appreciate you bringing this to our attention, as feedback like yours helps us continue improving the guest experience. We hope to have another opportunity to provide a stay that better meets your needs. Sincerely, Hotel Management
Good convenient location lots of good restaurants nearby you can walk to
Business response:
Dear Guest, It is great to hear that the surrounding area added to the ease of your visit. Having a variety of dining options within walking distance can certainly enhance a stay, and we are pleased the neighborhood worked well for you. We appreciate you taking a moment to share your thoughts, as insights like yours help us remain focused on providing a comfortable and enjoyable experience. Thank you again for choosing to stay with us, and we look forward to welcoming you back. Sincerely, Hotel Management
Quarto bem limpo, amplo .. equipe educada, apesar q esquecemos nossa mochila no hotel e não aceitaram por no uber para pegarmos no aeroporto.. conclusão: voltamos p Brasil sem a mochila pq não havia tempo e ir e voltar sem perder o voo. Mas acredito q essa conduta seja cultural d americanos e não do hotel especificamente. D resto foi tudo ótimo. Café da manhã apesar d mta variedade eh bem cheio, vc fica bastante tempo na fila p pegar um walfler.
Room nice. Staff courteous but sometimes front desk unattended. Lame breakfast. Coffee and water but no juice.
Business response:
Dear Guest, We’re glad you enjoyed the comfort of your room and the courteous service from our team at Extended Stay America. We also recognize how important attentive support and a satisfying breakfast are during a stay. Your feedback provides us with valuable insight into the guest experience, and we appreciate you taking the time to share it. We look forward to welcoming you back for an even smoother visit. Sincerely, Hotel Management
Toda a equipe é muito simpática, e nos atenderam super bem, nos 17 dias que ficamos, especialmente a Beverly, sempre atenta e pronta para ajudar. O quarto é amplo, limpo e com cozinha equipada com mesa, geladeira, fogão eletrico e frigobar, e o melhor de tudo é que o chao não é de carpete! Nao tem comida no café da manha, apenas café, condizente com o preço cobrado na região, já que os hoteis q oferecem buffet de café da manha são bem mais caros, por isso tomamos nosso café no quarto, que é bem equipado. A limpeza do quarto ... read more
Tudo bom
Business response:
Dear Guest, Thank you for sharing your experience at Extended Stay America. We’re glad that we met your expectations during your visit. It was a pleasure hosting you. We look forward to welcoming you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 3.5 star rating with 3,325 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.