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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our overall stay was great. The hotel meet all of our needs for our extended stay, and location was great.The front desk was also very helpful.The whole time we were there we did have a problem with small ants in our room, so hotel could use some exterminating for bugs. They could probably use a little more variety on their grab and go breakfast like at least fruit and other pastries.We were also expecting to have cookware so we could make a few of our meals, but we were told it was never available, so we're hoping that gets... read more
Business response:
Thank you for your review of your recent visit. We are glad you had an overall great stay, and you liked our location and friendly staff. However, we apologize for the ants in your suite. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We also apologize our breakfast offerings did not meet your expectations. We value your comments and hope to be the hotel of your choice every time you are in the city. Sincerely, Hotel Managemen... read more
Staff is always friendly and helpful. Rooms are clean. Would like a option to reserve kitchen ware prior to arrival took several days to get kitchen ware and an additional day to get a completed set. We like to have the kitchen do our family’s dietary needs it’s easier to prepare meals than finding healthy meals.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon. Sincerely, Hotel Management
Arys was helpful at the front desk allowing us to check in early. The hotel did have an unpleasant odor on our floor but we were able to crack open the window and it was fine. We appreciate the full sized fridge and being able to walk to nearby restaurants easily. The parking lot has easy access as well.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our amenities and our location. Thank you for especially recognizing Arys for his service. We look forward to your next visit. Sincerely, Hotel Management
AAU Nationals Adequate hotel for the minimal hours I spent in the room. Pool looked relaxin* but I didn’t have a chance to enjoy it since it closed at 10 PM.
Business response:
Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
The hotel was nice for the price we paid. I was not happy that there was only one ice machine in the lobby (we stayed on the 3rd floor). The hallway also had a weird smell and the comforter in our room was not clean. Our door handle was also broken and someone walked in to our room on accident because our door wouldn't shut all the way. Everything else was fine, it was nice having a refrigerator in the room.
Business response:
Thank you for choosing Extended Stay America. It is good to know you enjoyed your stay and found us to be a nice value. However, we regret not meeting all of your expectations. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
It was outdated. The room keys did not work properly.
Business response:
Thank you for the feedback. We are sorry our hotel did not meet your expectations and regret the inconvenience caused by the keycards. We have shared your feedback with the appropriate team so that we can improve our service and facilities going ahead. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,121 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.