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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel com boa localização, mais deixou a desejar na limpeza e na equipe
Business response:
Luciano, thank you for being our guest. Although we are glad you liked our location, we are sorry you were disappointed with the cleanliness and our associates. Your comments have been shared with the concerned teams to make sure we are more diligent moving forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
It was a nice hotel , pretty clean the staff was ok, I recomend to stay at this location.
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
It is close to the convention center. The kitchen helped me save money on the trip.
Business response:
Linda, thank you for being our guest at Extended Stay America. We are glad to know you liked our convenient location and the fully equipped kitchen in your room. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
I liked the location of course of the property. Our room had a problem with ants the first night and toilet the next morni in g and the staff was very prompt in giving us a new room and handling the problems in the other room. I did not like the shuttle service for disney. Yes it is free, however I think there should be some information given that the shuttle does pick up at 6 or 7 other hotels. I have a baby and at one point, we were left standing up, holding on to the railing with probably 6 other people as all seats were ... read more
Business response:
Shaneka, thank you for taking the time to review your experience at Extended Stay America. It is great to read that you loved our attentive associates, but we are sorry for the issues you had with our shuttle service and the inconvenience it caused. We appreciate you letting us know how we can improve as well as what we are doing right. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Jason, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Ok place to stay. No frills, very basic breakfast, but did room was adequate.
Business response:
Thank you for being our guest. It’s a pleasure to know you liked your room. We have taken note of your feedback as it helps us to enhance our future guests’ experience. On behalf of everyone here, we invite you to visit us again for an even better stay. Sincerely, Hotel Management
They say they offer breakfast but the do not. We arrive just after opening. There was no milk, no juice etc. Only ber bland, stale bagels.
Business response:
We know how important it is to start your day off right with a good breakfast, so we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Communication from front desk 2 housekeeping sucks On two separate occasions I've asked for a late check-out and at around 11am, (mind you, they gave us until 12pm), instead of knocking, house keeping has walked right into my room as I was having sex! The first guy just stood there watching until I threw a towel at him and screamed for him to get out. When I told the front desk they apologized and said it wouldn't happen again but it did! The very next time I stayed there it did! The ladies were nice enough to quickly close ... read more
Business response:
We apologize for the inconvenience caused due to you and that we couldn’t deliver you with an excellent stay. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,124 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.