This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Location - Dirty Rooms Great location for the Orlando Convention Center and downtown. However I was not at all impressed by the hotel. Room #1 was dirty... the toilet was actually clogged. Gross Room #2 was dirty but manageable. We found many foreign hairs on towels, beds, and in the shower. We luckily didn’t have to use the kitchen during our stay being it wasn’t much better! The room generallly didn’t look cleaned. Plus visually everything was just a little beat up Breakfast - Aweful! Plus they don’t have any water u... read more
Business response:
Jena, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and that you liked our location. However, we are sorry for the cleanliness issue and that you were unhappy with our complimentary grab-and-go breakfast. We truly regret the inconvenience it caused. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thomas, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice
Business response:
Jay, thank you for being our guest at Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Great location. You get what you pay for. It was very unpleasant to experience really intense smell from people next door cooking all the time. Not sure will ever do it again.
Business response:
Daniel, thanks for being our guest. We are glad to read you liked our location and that you found us to be a good value. Having said that, we apologize for the odor problems in your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
The hotel was good for the price but the breakfast was lacking.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you had an overall pleasant visit and liked some aspects of our hotel. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Business response:
Chiquita, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Another overpriced and run down hotel. Staff were fine- 5 stars for them. Room furniture was old and worn out. It looked like something you'd find on the curb. The "furnished" dishes/utensils must be requested and picked up from the front desk. Want clean towels? Take your old ones to the front desk for exchange. These cost savings measures wouldn't seem so dumb in a budget hotel or hostel. When applied to a hotel 3 to 5 times what it is worth, it comes off as insulting. The owners need to completely revamp this place. Until... read more
Business response:
Joe, thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not commu... read more
Nice hotel close to the International Drive the only thing I missed was the change of towels and charge an additional fee for cleaning the room.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. having said that, we are sorry for miss meeting your expectations. We would like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. Towel are exchanged at the front desk. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Managem... read more
Business response:
Chelsea, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.