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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Location! Hotel was a very comfortable stay. Staff is very polite and friendly. The bad is there is an extra fee for room service which was disappointing. It is walking distance from a wide variety of local stores and attractions. I would stay here again.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry for not meeting some of your expectations. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great place for theme parks We used this hotel after staying a few nights at a theme park. It was great to have a bigger room, kitchen and onsite laundry to relax and get organized before moving on to the next leg of our trip.
Business response:
Patrick, thanks for your gracious review of Extended Stay America. We are delighted to know you liked the spaciousness of your well-appointed room and that our facilities were to your satisfaction. Thank you once more for being our guest, and we look forward to hosting you on a future date. Sincerely, Hotel Management
Good stay The room was clean and updated. I thought there would be cups in the cabinets, but you have to request all of your supplies from the front desk. No big deal. Good location. The only reason we wouldn't stay again is because of the breakfast. I know- not a real big deal. It's labeled as "grab and go" on the info card (I think it's labeled as free breakfast on Hotels.com which can mean many things). They had white bread, plain bagels, frosted flakes and fruit loops. I like the convenience of having the kids eat well b... read more
Business response:
Tia, thank you for your review of Extended Stay America. It is nice to read you liked our convenient location and your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Room was spacious even for four people. Need some improving in few services. Carpet in the hallway and in the room has mildew smell and is dirty. Continental Breakfast has very limited items with limited choices. Room A.C. unit was noisy when it starts. To replace used towels, carry them to Reception to receive fresh towels. Very inconvenient. Extra charge to get the room bedding replaced. Room safety box broken, cannot use it.
Business response:
Thank you for reviewing your stay with us. We are sorry for not meeting all of your expectations and regret the inconvenience it caused. Your feedback is appreciated as it will help us improve our service and facilities moving forward. Please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Very nice and comfortable Good location close to everything super clean The staff have good communication .the room is perfect and beautiful
Business response:
Alberto, thank you for your gracious review. We are thrilled to know you liked our courteous service and that you were impressed with our ideal location close to many interesting spots of our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
In town for a convention Stayed for about a week. Staff was very friendly. Good location and price.
Business response:
Thanks for being our guest at Extended Stay America while here to attend a convention. It is a delight to know you liked our courteous service and found our location to be convenient for your needs. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management
Hôtel défraichie J'ai eu le sentiment d'être dans un hotel de seconde zone, et à l'entrée de ma chambre, j'ai eu l'impression d'être dans un film glauque et peut-être même d'horreur. J'ai rêvé à des insectes et des animaux morts la 1ère nuit tellement l'état de la chambre était délabré et usée avec son tapis datant au moins de 30 ans tout comme le reste du mobilier. Heureusement les lits quoique ferme, étaient de qualité corrects. Ce qui a sauvé un peu la mise, c'est l’accueil de Fabienne avec son sourire et sa bonne humeur.
Business response:
Alain, we sincerely apologize for the problems you encountered while being here. To provide a clean, fresh and functional accommodation is most important for us, but we are extremely sorry we fell short of making this happen for you. We have shared your concerns with the responsible teams in an effort to improve our performance moving forward. On a positive note, we are happy you liked the service provided by Fabienne. Please consider choosing us again so we can restore your trust. Sincerely, Hotel Management
Business response:
Marsha, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.