Extended Stay America - Orlando - Convention Center - Universal Blvd

KYLEAH 

on Expedia

5 months ago

I waited over 20 minutes for someone to even be at the desk to check in. When an employee came by for what seemed unrelated purposes (she was pushing a cart), she rudely asked “so do you need something or what?” I know it was late, and I was trying to give grace, but it left a very sour taste in my mouth. Walking to the room, the carpets smelled extremely sour/moldy. The room was clean enough, and was a fit for the family. But the rest really made us not want to return. 

Anonymous 

on Expedia

5 months ago

Cackroach in the room. No breakfast. Staff not friendly and not communicate 

P 

on Expedia

5 months ago

Just wanted to share with everyone This hotel has rude front desk staff I don't know but when I'm working as the face of the business I should great everyone with a hi, hello or how can I help you???? At this hotel the front desk just stare at you....odd I would not recommend and FYI it has roaches in the room 

Alaide 

on Expedia

5 months ago

O hotel é extremamente sujo. Os corredores são sujos, o quarto está sujo, a banheira é muito suja, tem uma barata morta no chão do banheiro. A banheira está entupida e a pia também. Eu pretendo não voltar mais e não quero nem imaginar como será o café da manhã 

Amanda 

on Expedia

5 months ago

The smell of this property is disgusting. The Rooms were dirty and there were roaches 

Sebastien 

on Expedia

6 months ago

horrible dirty hotel ....