This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
- Hotels
- Orlando, FL
About this business
Location details
6443 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check-in the receptionist was not the friendliest. The hallway and elevator smelled like marijuana. The room was OK however, the refrigerator had rust all over it.
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. We regularly review our cleaning and maintenance practices to ensure our standards are upheld throughout the hotel and that all in-room amenities are in the best condition. Feedback like yours is instrumental in this process, offering us insight into certain areas. Your specific remarks about the front desk staff have also not gon... read more
Though the bathroom (toilet specifically) could have been better cleaned, and the kitchen appliances were dated, it was a spacious room for my 4 day conference trip. The staff was courteous and helpful. A note to management would encourage them to use stainless steel cleaner on the elevator doors and to vacuum the hallways at least once to twice daily.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your thoughtful feedback. We are glad to hear that the spacious room suited your needs well during your conference stay. It is also encouraging to know that our staff was courteous and helpful, and we will surely pass along your kind words to them for a job well done. At the same time, we apologize that the bathroom cleanliness, particularly the toilet, did not meet expectations, as this is an important part of guest comfort. We are als... read more
Super comodas para el precio..cn nevera,estufa y microhondas ademas un sofá y un sillon reclinable..los alrededores super limpios y la piscina igual!! Amigables cn las mascotas y un super precio x noche..en fin somos d Jacksonville y volvemos pq tiene todo cerca!!🙏❤️
Equipe bem atenciosos. Muito práticos e prestativos, dentro de suas possibilidades.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your feedback. We’re thrilled to hear our team provided attentive and helpful service during your stay. Their dedication to making your visit smooth and comfortable is something we truly value. We look forward to welcoming you back for another enjoyable experience. Sincerely, Hotel Management
Det är stora rymliga rum med ett hyfsat stort kök. Har även ett stort badrum med badkar och toalett. Rummet är ganska snyggt inrett, men skulle behöva renoveras. Framförallt heltäckningsmattan i rummet är sliten, smutsig och sunkig. Mattan i korridoren var också sliten och ostädad. Personalen var hjälpsam och trevlig, men vissa saker kändes lite oorganiserade. Jag bad om kökstillbehör som det angavs på rummet att det fanns tillgängligt. Det stod att man kunde få en stekpanna, men det fanns inte. Det utlovades gratis frukost,... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback with us. We’re glad you appreciated the spacious room, large bathroom, and helpful staff. We sincerely apologize for the worn carpet and hallway condition. We also regret for the inconvenience caused by the missing kitchen accessories and the unavailable breakfast. This experience does not reflect our standards, and we are reviewing these concerns with our team to ensure better organization and follow-through. Your comments are invaluable as we work toward needed renov... read more
Clean
Roo
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasant atmosphere for all our guests; therefore, we are glad you had a great stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
Old.smelled like smoke. Window was broken. Bed and bathroom were clean but we will not be staying at one again.
Business response:
Dear Guest, We’re sorry your visit did not meet your expectations and left you disappointed overall. We regret that the room felt worn and that maintenance concerns, including the window condition, affected your comfort, as every space should feel well cared for and secure. Moreover, although all rooms are designated non-smoking, it appears this policy was not consistently enforced, and we regret the lingering smell of smoke you encountered. On a positive note, we’re glad to hear the bed and bathroom were clean and met your ... read more
Frequently asked questions about Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
How is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood rated?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood has a 3.1 star rating with 2,865 reviews.
When is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood open?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood is open now. It will close tomorrow at 12:00 a.m.