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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
- Hotels
- Orlando, FL
About this business
Location details
6443 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
An inexpensive alternative to Double Tree (near Sea World), but certainly not a "nice" hotel: the facilities seemed run down (stains on carpet and in bathroom, etc), and the continental breakfast consists of coffee and packaged muffins. Near airport. A budget hotel for those needing a place to crash at night while enjoying Orlando.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad that our convenient location provided you with a place to rest during your visit to the area. We understand that you found certain aspects of the property not to your liking, and we regret that your experience wasn’t as expected. We take all guests ' comments seriously as they help us understand where we can do better. We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future for an improved experience. S... read more
My stay There were people in the room above rough housing till after 11 pm thumping on the floor and then they were at again at 9 in the morning. There was to be breakfast ( coffee and grab and go something) and there was absolutely nothing for breakfast. The rugs in room was very stained as well. I was just glad I could walk to the convention center.
Business response:
Dear Guest,We're truly sorry for the disturbances during your time with us, including the lack of consideration from nearby rooms and the absence of the morning items that were expected. It's also disappointing to learn the flooring wasn't in better condition. While we're glad our location served its purpose for your plans, the overall experience should have been much more comfortable. Your feedback will be shared with our team, and we will focus on areas that need more attention. Please accept our apologies, and we hope you... read more
Thank you for the pleasant experience
Business response:
Dear Guest,Thank you for the wonderful comments regarding your time at Extended Stay America. We're pleased to know your time with us was enjoyable and that our team helped make your stay a memorable one. Your satisfaction is our priority, and we look forward to providing another great experience. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
We had a wonderful time and we will be staying at your hotel again thank you
Front desk clerk was very friendly and helpful. Rooms and hotel very out dated. Drug deals going on around the parking and paraphernalia in the walkways
Business response:
Dear Guest,We’re glad our front desk team made a positive impression. That said, we apologize for the discomfort and concerns you experienced during your stay. We take your feedback about the surrounding activity and the condition of the property seriously. Please note that we have a strict policy against any illegal activities in and around our premises. As a safety measure, we work closely with the local police to ensure a safe and secure environment for all our guests. Your feedback is appreciated, and we’ll continue taki... read more
Guest services was excellent. Jaime new front desk did a great job taking care of us.
Business response:
Dear Guest,Thank you for the terrific review of Extended Stay America. We're pleased to hear that Jaime provided exceptional service during your stay. We're always striving to create an inviting and comfortable environment, and it's great to hear that we were able to do that for you. Your feedback motivates us to continue improving, and we look forward to seeing you on your next visit.Sincerely,Hotel Management
We were there for a cheer competition, and chose this place bc of location, It was okay for a place to lay our heads. The sheets were dirty upon inspection and there was trash in the room I don’t think housekeeping actually cleaned the room. They advertised free breakfast but all they had was coffee. Will definitely not be staying here again.
Business response:
Dear Guest, We regret to hear that your experience fell short of expectations. Cleanliness and accurate service representation are priorities we take seriously, and we sincerely apologize for the condition of your room and the confusion regarding breakfast offerings. We value your feedback and will share it with the appropriate teams. We appreciate your honesty and hope you'll consider a future visit for a much-improved stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
How is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood rated?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood has a 3.1 star rating with 2,865 reviews.
When is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood open?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood is open now. It will close tomorrow at 12:00 a.m.