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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
- Hotels
- Orlando, FL
About this business
Location details
6443 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room definitely had smell to it, somewhat smokey but I couldn’t place it. Carpet should be replaced/removed. The hotel also advertised that breakfast was included but it literally only consisted of oatmeal packets. We did not swim but we could see the pool from our room and it was not clean. The check in process was easy, staff was pleasant but I would not stay again.
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
close location to the OCCC which was great. Rooms need USB ports, pillows needs replacing, rooms very dated old carpet, furniture in rough shape.
Business response:
Richard, thank you for making Extended Stay America a part of your travel plans. We are glad to know our location was perfect for your trip and that you had an enjoyable stay with us. That said, we have taken note of your observations. it was a pleasure hosting you, and we look forward to serving you back soon. Sincerely, Hotel Management
Location, pleasant staff, clean
Great stay at Extended Stay Orlando Westwood Our family had a great & comfortable visit at this Extended Stay. Very clean and comfortable, plus close to all the amenities we enjoy while in town. I especially want to thank Maria & Jamaica for their professionalism and smiles as they assisted with our request. This place is a must check out if you’re in the Orlando area. We will be back. Thank you.
Business response:
Thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with Maria and Jamaica. It will surely put a smile on their faces! We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Everything smell like smoke we had to come home and wash everything. We did not get the room that I signed up for.
Business response:
Stephen, thank you for being our guest and for sharing your feedback. We apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean and comfortable environment and we are sorry this compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
How is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood rated?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood has a 3.1 star rating with 2,865 reviews.
When is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood open?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood is open now. It will close tomorrow at 12:00 a.m.