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Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
- Hotels
- Orlando, FL
About this business
Location details
6443 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine
Business response:
Dear Jaime, Thank you for choosing Extended Stay America. We are glad we met your expectations during this visit; having you as our guest was a pleasure. We hope to have another opportunity to provide you with a flawless stay next time your travels bring you to our area.Sincerely,Hotel Management
The rooms were clean but the furniture and bathroom were run down.
The furniture had minor tears. Over all clean and convenient to walk to the convention center.
Business response:
Dear Daniel, Thank you for staying with us and sharing your experience. We appreciate your compliments about where we are excelling and your feedback regarding areas where we could improve our service. We apologize for anything other than an exceptional experience, and we hope you will return for a much-improved stay. Thank you again for being our guest.Sincerely,Hotel Management
Clean and staff was friendly
Business response:
Dear Natasha, Thank you for the excellent review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they played a significant role in making your stay with us memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
Front staff was great, every one was lovely. The place is old, outdated, does have an interesting smell. Carpets should be steamed cleaned definitely do not walk on them without socks. If you are looking for a slighlty cheaper place in the area to sleep then this is great. I was solo so i didnt mind it, not a family type of place. Breakfast consist of coffee, oatmeal packets and some very old tasting muffins.
Business response:
Dear Lupe, Thank you for reviewing our hotel. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you give us another chance to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
Won’t be extending my stay Booked a king bed and they were overbooked when we arrived. Downsized to a “queen”. Definitely not a queen, more like a full. Had to ask the clerk for a discount for the overbooking. Hall and room smelled musty. Recliner didn’t recline Underwhelming water pressure but not the worst I’ve seen. The breakfast was disappointing as well. Will not be using extended stay again.
Business response:
Dear Kelly, Thank you for being our guest and for your valuable feedback. Please accept our apologies that we could not accommodate you in the room type you requested. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Regarding the condition of the room, we have shared your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating them to future guests. Once again, please accept our apologies, and we... read more
Frequently asked questions about Extended Stay America - Orlando - Convention Ctr - 6443 Westwood
How is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood rated?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood has a 3.1 star rating with 2,865 reviews.
When is Extended Stay America - Orlando - Convention Ctr - 6443 Westwood open?
Extended Stay America - Orlando - Convention Ctr - 6443 Westwood is open now. It will close tomorrow at 12:00 a.m.