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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic but good, especially for the price and location.
Breakfast choices were very limited—coffee, black tea, granola bar, muffin, or oatmeal. However, you did get a small kitchenette so you could make stuff yourself. The rooms were comfortable. The pool is only open from 8 AM to dusk, which was extremely limiting. Some residents seemed of questionable morality.
Business response:
Dear Sarah, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We have shared your concerns with the appropriate individuals and are following up to determine how we can enhance our service to our guests. Thank you again for sharing your experience with fellow travelers, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management
Enjoyed our stay. Staff was very friendly. Room was nice and clean, AC worked very good.
Needs updating for the cost. We checked in at 10:30 pm and the first room we were assigned was not made up at all, front desk gave us a different room and the electrical outlet in the kitchenette did not work and as such we could not use the coffee maker provided at check-in , also the bathroom / tub area was definitely in need of attention as far as needing an update and/or repair.
Business response:
Dear Elizabeth, Please accept our apologies for your suite not being ready for occupancy when you checked into our hotel and for the inconvenience caused due to moving to another one. Moreover, we are sorry for the condition of the suite you described and for any oversight on our part. Please be assured we will address this with the concerned for improvement. We hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management
Everything was very nice, except the sink has mold uder it and the faucets were not clean around them, The room was clean, comfortable, and nice. The staff were very nice and accommodating. If not for the mold under the rim of the bathroom sink, I would have given a much higher rating.
Business response:
Dear Sandy, Thank you for your review and selecting Extended Stay America for your time in Lake Buena Vista. It is always wonderful to know how much our guests enjoy our efforts, and we appreciate your compliment regarding our clean suite and the hospitable service provided by our staff. However, we apologize for overlooking some areas in the bathroom, which kept your experience from being perfect. It was a pleasure hosting you, and we do hope to see you again soon.Sincerely,Hotel Management
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Business response:
Dear Robert, Thank you for your review. Your overall satisfaction is always our top priority; therefore, we apologize if we did not provide you with the exceptional stay that you have come to expect from us. We hope to have an opportunity to restore your confidence in us next time your travels bring you our way.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.