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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing we did not like was that there were not enough plugs to have phones by the bed. Maybe some updated bed lights with usb plugs in them.
Business response:
Dear Amy, Thank you for reviewing our hotel. We appreciate you pointing out specific items that you loved and also areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Très propre Hôtel top mais piscine HS pas spécifié lors de la réservation, donc très déçus car en vacances et on voulait absolument se baigner. 2ème hôtel avec piscine HS 😡
We requested adjoining rooms, or at least to be near each other but we were on separate floors. We were also VERY disappointed by the "free breakfast" which was coffee, and packaged muffins. The rooms were old and there was nothing in the kitchen area at all, no ice bucket, glass, etc.
Business response:
Dear James, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or our high standards. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. Please visit again and allow us to demonstrate the outstanding experience for which we are known. Sincerely, Hotel Management
Property was good. Staff were great. Breakfast not great as refilling was not done and sometimes ran out of basic stuff like sugar, creamer.
Business response:
Dear Venkatraman, we recognize your time is valuable and appreciate the feedback you have provided for Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. Please know your observations are noted and shared accordingly with the appropriate individuals. We look forward to seeing you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.