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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is a nice property, and I especially appreciate the courtesy of the personnel. However, the place smells like marijuana smoke and it seems that people probably just rent there to have a place to get high. Not where I want to stay if I'm a business professional for fear I'll pickup that "scent" on my clothes.
Business response:
Dear Jonathan, Thank you for taking the time to share your feedback. We appreciate your kind words about our nice property and the courtesy of our personnel. However, we are deeply sorry to hear about the issues you encountered during your stay. Please be assured that we take this matter seriously and are committed to providing a clean and comfortable environment for all our guests. We have strict non-smoking policies in place, and we do not condone any activities that may disrupt the comfort of our guests. We will address t... read more
Hôtel disposant d'un personnel à l'écoute Le personnel est extrêmement professionnel et à l'écoute. Il trouve rapidement des solutions aux difficultés rencontrées. J'ai été charmée par leur sens de l'accueil et leur investissement. L'étanlissement dispose d'un équipement suffisant pour les longs séjours.
Business response:
Dear Manuelle, Thank you for taking the time to share your positive feedback with us. We are thrilled that you found our staff extremely professional, attentive, and welcoming. We take pride in providing exceptional service to all of our guests, and we are glad to hear that we were able to make your stay a memorable one. Thank you again for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
They need to have more choices for breakfast
Business response:
Dear Diego, Thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we are sorry for the disappointment you had regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We value your feedback as we continually strive to improve our guest experience. We hope to have the opportunity to make sure your next stay is outstanding in every respect.Sincerely,Hotel ... read more
Everything was amazing. I was so surprised would definitely book again. Miss Michelle was extremely helpful morning shift.
Not the best but worked Domestic dispute at 2am in the room next door unfortunately will be what we remember. Staff was nice and helpful. Pull out couch was not made up with bed linens which we did not specifically request but did book a 1 bedroom suite for 4 people. Pool area had no lounge chairs. Wasn’t bad other than that….
Business response:
Dear Guest, Thank you for taking the time to review your experience with us. It is glad you had a pleasant time here and were pleased with our services. However, we are sorry for the inconvenience caused and will use your remarks for further improvement in the mentioned areas. Please choose us again, and we promise to provide a memorable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.6 star rating with 2,503 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.