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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Please train the clerks to not announce room numbers out loud; upon check in clerk announced my room # with others within earshot.
Business response:
Danielle, thank you for choosing Extended Stay America! We are glad you were pleased with most aspects of your stay. However, we regret not meeting your expectations and appreciate you letting us know the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
Liked the kitchen facilities but cooking and eating equipment aren’t provided.
My room had a bad smell like someone cooked something awful. my ac had a weird odor every time it came on. they have a full functional kitchen but only give a one pan and pot. and it didnt come with lids i wasnt able to cook in the oven cause no oven dishes were available . it wasnt easy trying cook.
Business response:
Thank you for your review. We are sorry for the unpleasant smell you encountered in your room and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
At check in Michelle was great, her customer service exceeded my expectations. The information she gave was very helpful. She was very polite and welcoming.
Business response:
Catherine, thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with Michelle as it will put a smile on her face. We invite you to revisit Extended Stay America for another excellent stay. Sincerely, Hotel Management
Secluded area. There was a lot of activity going on around the hotel on the outside that was disturbing. Someone was smoking weed at the front door. Nice place to get away and still be close to a lot.
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.