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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy friendly fast check in nice room quite area
Business response:
Dear Chad, We appreciate you choosing Extended Stay America for your recent visit to our area. Our team makes every effort to ensure an exceptional stay for each guest; therefore, we are pleased we made this happen for you. We are glad you enjoyed our excellent customer service and a pleasant check-in experience. We also appreciate you mentioning our relaxing suites and peaceful area. It was delightful having you with us. We hope to have the pleasure of welcoming you back next time your travels bring you our way. Sincerely,H... read more
To noisy in and around hotel
Seems sketchy but turned out okay The area around the hotel is a little sketchy and dark. Lots of men hanging out in the parking lot late at night and early in the morning. Was a bit nervous, walking to and from my car with my daughter. The room was a good size and was clean. Bed was hard and a bit uncomfortable. The front desk guy that checked us in was quick but unfriendly. I almost felt like we were bothering him by checking in. There definitely were people there living there. Trash bags in the hall way outside of neighbo... read more
Business response:
Dear Jessica, Thank you for posting a review of your recent stay with us. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. We continually strive to advance our services, and we appreciate your feedback. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
It was better than expected. Good location, nice room. It was clean in the room.
Business response:
Dear Darya, Thank you for selecting Extended Stay America and reviewing us. It's great to read you loved our location and enjoyed your clean and comfortable suite. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely,Hotel Management
Hotel is on a dead end street and was not so easy to find among the other hotels nearby.
Business response:
Dear Rosemarie, Thank you for taking the time to leave us a review. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize that our location did not meet your expectations. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Sincerely,Hotel Management
Staff is always warm and helpful. Michelle is great. We stay almost every week for a few days. Have tried a few other places, but always come back.
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,584 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.