This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
This is the first Extended Stay I've been to that didn't have any cups (plastic or glass) and paper towels in the room. When we requested a fork, the staff member told us they didn't have any clean ones. The breakfast was sub-par as well- coffee was nowhere near hot, and the breakfast options were oatmeal, muffins and granola bars. Staff could be much more helpful and a lot friendlier.
Business response:
Dear Suzanne, Thank you for choosing us and sharing your experience. We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We are dedicated to providing excellent service, and your comments help us identify areas for improvement. We will address the issues you mentioned and work on enhancing our guest experience. Our team is committed to ensuring your future stays are more comfortable and pleasant. Sincerely,Hotel Management
Noisy
Business response:
Dear Guest, Thank you for taking the time to review your stay. We apologize for any inconvenience you experienced due to noise during your stay. We understand a peaceful environment is essential for a good night's rest. While we strive to ensure a comfortable atmosphere, we may not always control the noise from other guests. Your feedback is valuable, and we'll continue working to enhance the overall experience for our guests. If you have any other concerns or if there's anything specific you'd like us to address, please fee... read more
Convenient location
Business response:
Dear Joseph, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and pleased you loved the convenience of our location. However, we apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,710 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.