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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The availability of the staff to assist their guests. The property is conveniently located across a chick fil’A & a gas station in addition to it being not too far from the airport and other locations. I love these!
The first room we were in had a tub drain that was almost rusted through. And the recliner chair was tattered and torn. Then upon trying to cook realized the stove did not work and had to change rooms at that time. The room we changed into also had a rusted and delaminated tub but at least the stove worked. I have stayed at extended stays before and haven’t felt like we were in a motel six but this time it definitely did not feel as updated and comforting
Business response:
Avery, thank you for choosing to stay at our hotel and sharing your experience. We apologize for the maintenance issues you encountered during your visit. We will share your comments appropriately as we strive to enhance our guest experience. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
Staff was friendly! Room was clean on surface butt old and lots of stains. Bathtub was full of stains. No coffee, tiny TV, I would not stay there again. Especially high rate of $120 for low end hotel room.
Business response:
Donna, thank you for your feedback. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Great location for ice skaters !!
Business response:
Alejandro, thank you for evaluating your stay. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management
No dryer.
Business response:
Isabel, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Sofa bed was not good. Mattress and sofa cushions were flattened with little comfort. Breakfast bar had no lids for coffee cups.
Some one pulled the fire alarm at 11:30pm and we had to lease the building for nothing. They need to get bett security.
Business response:
Nestor, thank you for taking time to review our hotel. We apologize for the major inconvenience you experienced when the smoke alarms went off. Thankfully, it was a false alarm, but we understand your frustration nonetheless. Thank you again, we hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Cucarachas en el cuarto siempre encontre 2 o 3 caminando por la puerta o paredes. Puede ser porque el basurero general o cuarto esta adentro en al primer piso y no afuera del hotel
Business response:
Enrique, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully you will consider us as your hotel of choice if you are in the area again. Sincere... read more
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,632 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.