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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were extremely nice and courteous, the cabinets a bit outdated, kitchen area could have been cleaned better, bathroom sink was falling apart from wall, the pull out couch mattress was completely filthy it was as if it was taken from the trash or something just completely riddled with stains, I saw two roaches during my stay for $560 a week I would expect it to be a bit more cleaner but I get what I paid for. Honestly the staff made my stay bearable
Business response:
Dear Natacha,We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. It’s disappointing that the condition of the room, including the kitchen area and the pull-out couch mattress, did not reflect the standard we strive for. Rest assured, we’ll address your concerns with our team to improve these areas moving forward. On a positive note, we’re glad our staff were able to make your stay more comfortable. Your feedback is much appreciated, and we hope you will give us another chance t... read more
Great stay
Business response:
Dear Guest,Thank you for choosing Extended Stay America and sharing your experience. We're delighted to know you had a great stay. Providing a comfortable and enjoyable experience is always our goal, and it's wonderful that you had a positive visit. Thank you again for your review. We look forward to your next visit. Sincerely,Hotel Management
I reserved a deluxe suit with king bed and sofa bed. But got in room and there was no couch at all. Didn't discount and they had no other rooms.
Good
Business response:
Dear Angelia,We appreciate your feedback and are glad you had a decent stay. While your experience met expectations, we strive to go beyond average and create a more memorable visit for our guests. Your thoughts are valuable to us, and we’ll continue working to improve. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,709 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.