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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We arrived late (after midnight), and 3 of the lights in our room weren't working. We had 6 people staying in our room and needed to use the pull-out sofa, but found that it only had a mattress covered in torn plastic and no bedding whatsoever available for it. It was late so there was no one at the desk to ask for bedding.
Business response:
Thank you for the review of your stay. We are happy to hear you enjoyed your overall stay.We sincerely apologize for the problems you experienced with the sofa bed in your suite. We have shared your comments and will be resolving the issue immediately. Your concerns regarding maintenance will also be shared with the appropriate individuals for a better experience going forward. Thank you for your valuable feedback as well as taking the time to post a review. We hope to have the opportunity to be of service to you in the futu... read more
Business response:
Thank you for your review and hope that you will stay with us again in the future
Business response:
Thank you for submitting your review, we will work harder in the future to improve your experience when staying with us.
Business response:
Thank you for your review, I will share it with my Staff.
Wish the breakfast had more of a variety other than muffins and granola bars. Sofa sheets and an exact amount of towels should be in room ready if its being booked for 6 people. Other than that i freaking love this hotel. Especially the kitchen.
Business response:
Thank You for the Review, we look forward to you staying again with us in the future
Not worth the price The room had a musty odor and there were little bugs in the bathroom sink and on the table near the sofa bed. I notified management and she didn't respond nor correct the issue. Based on this issue, I will not be staying at this hotel again.
Business response:
Ashley, thank you for staying at our hotel. We are sorry for the cleanliness issue you encountered and regret our associates were unhelpful.we have shared your comments with the appropriate team so that we can prevent these issues from happening again. We hope to host you again in the future so that we can provide you with a much better stay. Sincerely, Hotel Management
Everyone that was there working or passing by was very friendly. If we needed something we asked and they even gave u directions
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Thank You for your review we look forward to seeing you again in the future
The room was decent however the bathroom had long black hair all over the tub. When reported to the front desk they wanted to offer me another room however I had already checked in was settled. I have stayed in extended stays before but never encountered that before. Very disappointed!!!
Business response:
Eloise, we offer our sincere apologies for failing to provide you a clean stay. Your feedback regarding untidiness is shared with the appropriate team to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,632 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.