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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Small ants and spiders and the pull out bed had some spots on it
Business response:
Thank you for sharing your feedback. We have read your comments and are sorry to know we did not deliver a fresh and clean suite during your stay. We have shared your concerns with our housekeeping team to see where we went wrong so any necessary improvements to our processes can be made. It was our pleasure serving you this time, and we hope you will give us another chance in the future. Sincerely, Hotel Management
Affordable Comfort I’ve stayed here twice this month and each time my stay was enjoyable. Each stay I’ve been traveling with my kids. We booked the 1-Bedroom/double bed/sofa bed combo and it worked great. My boys hooked up their video game systems and had no complaints. Th staff is friendly, courteous and truly want you to enjoy your stay. Rupert is especially a gem of an employee and ESA is lucky to have him onboard. He went above and beyond making sure we were supplied with everything we needed for our stay. He made check ... read more
Business response:
Sanyika, thank you for choosing to stay repeatedly at Extended Stay America. We are pleased to read that you liked your well-equipped room and our courteous associates. I will be sure to share your compliments with our team, especially with Rupert. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Crystal, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The great service provided by the staff. Very Friendly & Helpful.
Business response:
Thank you for rewarding Extended Stay America with your wonderful review. It is such a delight to know you had an excellent stay with us and that you were awed by our spectacular hospitality. On behalf of everyone here, we thank you for the recognition and invite you to stay here. Sincerely, Hotel Management
Helpful front desk Very helpful front desk. They ghelped in extending our stay by allowing us to extend same room and provided king bed instead of queen bed in renewal booking
Business response:
Dakshayani, thank you for your excellent review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you for being our guest, and we look forward to serving you at your second home. Sincerely, Hotel Management
The minimal breakfast options , no maintenance of rooms of cleaning offered for less than a 7 day stay
Business response:
Although we make every effort to be perfect, sometimes we fall short. We are sorry to know you didn’t like our housekeeping policy and the breakfast offerings we offer. Your feedback is discussed with appropriate individuals as it will help us improve our facilities going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Business
Business response:
Crystal, thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management
Business response:
Manuel, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
“Continental breakfast” consisted of granola bars and mini muffins. Coffee was the only beverage option. No water, juice or milk. Only had a quarter roll of toilet paper when we arrived. Had to go to the front desk and ask for more.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the inconvenience you had and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,713 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.