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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only issue is that they do not clean rooms if you stay an extra night .
Business response:
Thank you for choosing Extended Stay America. We're glad you had a pleasant time with us, but we regret the inconvenience you had due to our hotel policy. Please know our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service to you at a minimal fee. We hope this did not overshadow your otherwise positive experience and we look forward to hosting you back soon. Sincerely, Hotel Management
Booked this hotel for one night to stay after seeing a basketball game in Orlando. The staff was friendly and the room was very clean so that was positive. The outdoor pool was nice (also clean) but not heated unfortunately. The bed wasn’t very comfortable. Also the “free breakfast” is actually just a “grab and go style” that only had muffins, granola bars, instant oatmeal and tea and coffee. Overall it was only okay. I wouldn’t stay in this hotel again.
Business response:
Thank you for choosing our hotel for an overnight stay. We're glad to know you were pleased with the service provided by our staff and that you liked your well-appointed room. However, we're sorry for not meeting some of your expectations. We have shared your feedback regarding our grab-and-go breakfast with Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will consider giving us a second chance the next time you are in Orlando. Sincerely, Hotel Management
Clean room, kitchenette, convenient location and the staff was pretty good.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked your well-appointed room and that our location was convenient for you. We appreciate your business and hope to see you again on your next visit to Orlando. Sincerely, Hotel Management
Business response:
Omar, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I didn't have any problems. The room was big enough and had a kitchenette. Bathroom was big enough and the room was clean. Ideal for a family. There were too many dogs barking and they did not clean the outside grounds enough. However, I would stay there again. Reasonable price
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you were impressed with your room and that you found us to be a good value. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
I loved the hotel had a great view wish i would have brought food to cook, my only issue was desk staff Elena when I called to confirm my reservation just gave a non descriptive uh huh when I asked to confirm. Rupert who checked me in was not rude just not pleasant at all the different times i had to deal with him. The morning staff and housekeeping where great.
Business response:
Thank you for sharing details regarding your visit with us. We are glad you had a pleasant stay and that you enjoyed the mesmerizing view surrounding us. However, we regret the service provided by some of our team members wasn't to your standards. Your feedback is shared with our team as it will be used to improve our performance going ahead. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Stay for comfort and not the breakfast The "breakfast" is basically nothing, so do not plan on anything...just coffee and oatmeal and a couple packaged granola bars--no bowls, have to use a cup for oatmeal...was very surprised at how little--not even bananas. The room was comfortable--had a couple issues that I let the front desk know about--but other then that, was very comfortable.
Business response:
Thank you for being our guest. Although it seems you had a pleasant time with us, we are sorry for the problems you encountered. Your concern has been shared with our brand leaders to determine new offerings. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thank you for the feedback. We look forward to your next visit at Extended Stay America. Sincerely, Hotel Management
Great Guest service, The asiistant manager was a really good help
Business response:
Judith, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,713 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.