Extended Stay America - Orlando - Maitland - Summit Tower Blvd

Business response:

Juan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Tom, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are happy to know your stay with us was enjoyable and that you liked our grab-and-go breakfast. It was a pleasure to have you here, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review our hotel. We are sorry for the maintenance issue you had in your room and that smell compromised your stay. Your comments have been shared with the concerned teams, and they are looking into it immediately to improve our future guests’ experiences. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

We're so happy you were comfortable here and you took advantage of our complimentary grab-and-go breakfast. We want you to start the day off right, and we are glad we could help. Thank you again for staying at Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful review, it is rewarding to know you had a great stay with us. 

Business response:

Frederick, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Many thanks for the excellent review. We are thrilled to know you enjoyed the convenience of our ideal location and that our excellent service made your stay a memorable one. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management