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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So so accommodations at a good price. Not as nice as the photos depict. The a/c had leaked on the carpet making it wet. The fitness area is poor and the place is run down and needs a face lift. HOWEVER, the staff is very nice and accommodating and very friendly. It's not great, just adequate and price reflects that.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the value we offer. Having said that, we are sorry for the maintenance issue you had while here. Your concern will be shared with our maintenance team. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Marva, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
It’s all good here 👍.. A well kept place, with a good & attentive maintenance staff..Front desk staff, overall, very good. I appreciate Jade, Manuel & the new overnight woman, Keya, they always do a good job. Whenever there is a problem, it is always addressed promptly. One of my favorite go-to places in Orlando.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your wonderful compliments with the entire team especially Jade, Manuel, & Keya. We look forward to welcoming you again the next time you visit. Sincerely, Hotel Management
The general manager was so accommodating & kind. After my daughter forgot something very special to her in the room, I was able to speak with him. He was very understanding & mailed it out to us quickly. We so appreciated housekeeping for turning it in & John for getting it back to us!
Business response:
We truly appreciate your comments regarding your stay at Extended Stay America. It was a pleasure to read that our staff exceeded your expectations. We're very proud of our team's commitment to excellence and look forward to sharing your comments with them. They will be thrilled to read that their hard work has been noticed. Thank you for choosing our hotel and hope that you will return soon. Sincerely, Hotel Management
not so great for short term stays... Staff was unable to provide an ironing board, remote control for the tv or additional beddding for the pullout couch.
Business response:
Please accept our apologies for the issues you encountered and for the inconvenience you had due to lack of amenities. Your concerns have been shared with the management and staff, and we will take the appropriate steps so that our future guests have a better experience. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Thanks for the 5-star rating of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thank you once more for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Good My stay was good, the only thing I will say was the smell from the carpet,
Business response:
Rajdayia, thanks for being a guest at Extended Stay America. We are glad to know you had a great stay with us and that our offerings were to your satisfaction. However, we apologize for any inconvenience you had while being here. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
overnight It was a nice room. The room was clean, not too noisy neighbors. Staff polite. Breakfast convenient.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to know you liked the service provided by our courteous staff and were impressed with your well-appointed room. However, we apologize for any inconvenience you had while being here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
A "Meh" Experience The staff was courteous and professional, the facility was clean, but I will probably not stay here again. I arrived late at night and the front door was locked and there was no one at the front desk. I used the courtesy phone provided to contact the person on staff, and was buzzed in immediately. After checking in, I asked if I could get a bottle of water and was directed to the vending machine, but it was out of water. Got to my room and found there were no hangers to hang up my clothes.
Business response:
Donna, thank you for taking the time to post your review. We are happy to know you were overall pleased with your stay. However, we are sorry for the issues you faced and have shared the same with our Front Desk team in an effort to more diligent going ahead. We hope to have another chance so we can make your next trip pleasant in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,632 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.