Extended Stay America - Orlando - Maitland - Summit Tower Blvd

Business response:

Thank you for taking the time to review our hotel. We are sorry for the maintenance issue you had in your room and that smell compromised your stay. Your comments have been shared with the concerned teams, and they are looking into it immediately to improve our future guests’ experiences. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

We're so happy you were comfortable here and you took advantage of our complimentary grab-and-go breakfast. We want you to start the day off right, and we are glad we could help. Thank you again for staying at Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the wonderful review, it is rewarding to know you had a great stay with us. 

Business response:

Frederick, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Many thanks for the excellent review. We are thrilled to know you enjoyed the convenience of our ideal location and that our excellent service made your stay a memorable one. On behalf of our team, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Dianah, thank you for staying at Extended Stay America. We are delighted to read you had a great time here and that you liked our excellent service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Cina, thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thanks for making Extended Stay America a part of your travel plans. Our staff is committed to providing excellent service, Elaina will be happy to know her efforts helped make your stay a great one. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management