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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Again When we arrived several people were just "hanging out" put side the front door. The "FREE" breakfast that is advertised is nothing but a muffin and a piece of fruit offered from 7-9 in the morning. The air conditioner leaked and when we were departing instead of just leaving the key in the room or at the front desk we were told we had to check out with the front desk person but there was no one there. I would not recommend this hotel unless you are desperate. My family was not impressed.
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. As this hotel’s manager, I can assure you that we will be walking our property frequently as well as thoroughly inspecting our rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again ... read more
You get what you pay for The walls are so thin you can hear everything in the hallway and even other rooms. The complimentary breakfast is well, not really breakfast. They should just say they have complimentary coffee. It's ok. It was cheap, so I recognize, I got what I paid for.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. In response to your feedback, I will work with our staff to make sure we are clearly communicating our amenities as well as closely monitoring our noise levels to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended S... read more
We heard more noise from the hallway, but otherwise, not too bad!
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the noise issues you experienced. We are sorry for these issues, but are glad to read that you had a positive stay overall. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The room was adequate but the hotel, hallways, etc smelled horribly.
Business response:
Thank you for taking the time to write a review of your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will work with our housekeeping staff and review our cleaning and room inspection procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good location This hotel is directed toward long term business travelers. It is in an office park and seems fairly new.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that your room was not to your expectations. Still, we are glad to hear that we are able to provide you with a satisfactory stay overall. Thank you again for posting your review.
Josh was very pleasant and helpful at check-in. He is a good representative for your company and makes your guests feel welcome.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our friendly staff. I’m thrilled we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review.
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,715 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.