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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We needed a place to sleep Hotel is older. Room was big. Breakfast ends at 9. If you like am coffee, get down there to get it,no coffeemaker in your room.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that we did not inform you of our dishware policy at check-in. While we no longer keep dishes in guest rooms, these items, including a coffeemaker, are available upon request at the front desk. Moving forward, we will make sure we clearly explain our amenities during guest arrivals. Still, we are glad you enjoyed our spacious rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you bac... read more
Ok for the money We only booked this hotel for the price and a kitchen and that's what we had. There was dirt on the kitchen floor like it wasn't swept' The windows were dirty and had mold in the corners.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the cleanliness of your room was not up to our companyâs high standards. Still, we are glad that you enjoyed our fully equipped kitchens. It was disheartening to read that we were unable to fix the cleanliness issues for you; however, I will talk to our housekeeping staff and make sure that this will not happen again. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand l... read more
Great place Nice, clean, very friendly hotel staff. Would definitely stay here again
Business response:
The team and I appreciate your positive remarks about our hotel and staff. I am so happy to know that you enjoyed your stay with us and our staff provided you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great I really really enjoyed staying here, i love the customer service and cleanliness & the changes that are ben made to the hotel..
Business response:
I want to thank you for taking the time to post a review of your recent stay. It is so rewarding to be noticed for the continuous changes we have been making to provide exceptional guest experiences. Our staff is dedicated to this mission and they are delighted to hear that they’re succeeding at this goal. We are so happy that you enjoyed your stay with us. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Staff were not available when needed. We left and could not check out due to lack of assistance.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that we were away from the front desk assisting another guest at your time of check-out. We strive to provide great service to each and every guest. In response to your feedback, we will coach our staff to minimize our time away from the desk. Again, our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the fut... read more
Th Didn't match the pictures online pictures deceptive
Weekend Stay Went there for a long weekend. Decided to book this hotel. Hotel located in a very nice area of Orlando. Unfortunately the room smelled like a bar. Cigarette smell was strong and permeating. Also because pets can stay the living room has a itine smell to it. I booked for 3 days and ended up staying for two.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you experienced housekeeping issues during your stay. I will be sure to meet with our staff and make sure each room meets our company’s high standards. Still, we are glad to know that we were able to provide you with a nice location during your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
OK Hotel is fine.
Business response:
Thank you so much for posting a review of our property. It's great to hear that your stay was fine and you were provided with a clean and comfortable service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Disappointed I booked 2 kings sized beds rooms and when we got to the hotel we had queen sized beds I was charged for kings! I was told they did not have any kings in the hotel We was very upset! We was really pressed for time because we had reservation at a restaurant so we stay I was very disappointed
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the room type availability is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team will monitor our availability more closely so this issue does not happen again. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time yo... read more
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,633 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.