Extended Stay America - Orlando Theme Parks - Major Blvd.

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Donald, thank you for selecting Extended Stay America and for sharing your review. We are delighted to know you had a comfortable stay and that you liked our location which was convenient for your plans. Your recommendation is genuinely appreciated, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Christina, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management 

Business response:

Claudia, thank you for selecting us. We understand your disappointment with breakfast being unavailable. We have posted this information on our website, so our guests are aware while making reservations. Moreover, we apologize for the inconvenience you experienced when the smoke alarms went off. We hope to have the opportunity to offer you a more restful stay on your next visit. Sincerely, Hotel Management 

Business response:

We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback with us. Although you had an overall satisfactory stay, we are sorry to know the incidental fee came as a surprise. The amount will take a few days to reflect in your account. If you are still in doubt, please do not hesitate to reach us at our front office. We hope to serve you in the future. Sincerely, Hotel Management 

Business response:

Katie, thank you for reviewing your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management