Extended Stay America - Orlando Theme Parks - Major Blvd.

Business response:

Jerome, thank you so much for the fantastic review of Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Devin, wow - thank you for the wonderful review of Extended Stay America. We are thrilled to know we met all your expectations and that our associates made your stay a memorable one. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Fernanda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Lainet, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry for the discomfort you experienced from the bedding and apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management 

Business response:

Melissa, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

David, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks or being our guest. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry for the odor issue you experienced in your room. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management