Extended Stay America - Orlando Theme Parks - Major Blvd.

Business response:

Thank you for sharing a review of your visit to Extended Stay America - Orlando Theme Parks - Major Blvd. It is good to read you enjoyed your stay with us and that you liked our convenient location. However, we are sorry for not being able to impress you with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will consider staying at our hotel again in the future. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - Orlando Theme Parks - Major Blvd. and for sharing your experience. We are so glad a kitchen in our suites worked well for you and that you enjoyed the convenience of our location as well. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager 

Business response:

Thank you for staying with us and for sharing your feedback. We are glad your overall stay was a pleasant one. We value your business and hope to see you on your next visit to our area. Sincerely, General Manager 

Business response:

Thank you for your stay with us and for providing your feedback. We apologize our services were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our facility a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. Thank you again for staying with us, and we hope to ... read more

Business response:

We are delighted you chose to stay with us at Extended Stay America - Orlando - Orlando Theme Parks - Major Blvd and had an overall great stay. However, we regret the inconvenience you had with our internet service. Thanks for getting it to our notice, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for staying at Extended Stay America - Orlando Theme Parks - Major Blvd. We are thrilled to note that you liked our outstanding service, great location and affordable rates. Having said that, we are sorry for the cleanliness issues you encountered with the bathroom and for the inconvenience it caused. We have shared your concern with our housekeeping team so that this kind of mistakes are not repeated going forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General M... read more

Business response:

Thank you for being our guest at Extended Stay America - Orlando Theme Parks - Major Blvd. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your kind ratings. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - Orlando Theme Parks - Major Blvd. works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, General Manager 

Business response:

It's nice to see your overall stay with us was comfortable. We work hard to meet or exceed the expectations of our guests, so we apologize for falling short in your case. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you back for the perfect stay you should have had this time! Sincerely, General Manager