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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you very much for your feedback and response. I am so glad you enjoyed your stay and hope to see you again soon. Safe travels.
ok for a one or two night trip the property needs a through cleaning and maintenance. My room had several cosmetic issues that were reported to the front desk staff. They seemed in different at best.
Business response:
Dear rob, Thank you for sharing your feedback regarding your recent stay with us. We understand the significance of first impressions and recognize that well-maintained accommodations are pivotal in setting the stage for a memorable stay. Therefore, we extend our sincerest apologies for falling short of your expectations. We have taken the necessary steps to address your concerns with the relevant department to prevent such occurrences. On your next visit, we would be delighted to welcome you back and provide you with the ex... read more
Business response:
Thank you very much for your feedback and response. I am so glad you enjoyed your stay and hope to see you again soon. Safe travels.
disappointed that you did not provide a bucket or have an ice machine on the premises like other hotels do.
Business response:
Thank you very much for your feedback and response. I can certainly understand and appreciate the feedback on the ice machines and all feedback is always reviewed on ways to improve. Thank you once again and safe travels.
Toilet set broken. Couldn’t get tv to work. We couldn’t get the door to the room to open upon check in. The office clerk had to come to assigned room and push it open.
Business response:
Dear Diana,It's disappointing to learn about the issues with the toilet seat, TV, and the door to your room. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. Rest assured, we will address these issues with our team to ensure they don't recur in the future. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with the comfortable and hassle-free... read more
Business response:
Thank you very much for your feedback and response. I am so glad you enjoyed your stay and hope to see you again soon. Safe travels.
Business response:
Thank you for your feedback and response. I apologize the stay was not up to your expectations. We are committed to making sure you enjoy your stay and use all feedback to improve the property. Thank you once again and safe travels.
Overpriced for worn out hotel This hotel looked nice on the outside but has no Lobby and is very no frills. All inside surfaces and furniture looks very worn out. My hotel room had a small kitchen but if you wanted any utensils or even a blow dryer you had to ask for them from the front desk. The bathroom shower water was barely warm, and the curtain did not block the water from flowing onto the floor. The free breakfast was coffee or a package of instant hot cocoa and wrapped muffins. I will not return.
Business response:
Dear Jon, Thank you for choosing to stay with us and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Our goal is to continually improve, and we hope you will consider staying with us again. We would love the opportunity to provide you with a flawless stay from... read more
No outdoor seating except poolside No seating in lobby either
Business response:
Dear Frank, Thank you for reaching out to us regarding your recent stay at our hotel. We are delighted you were satisfied with most aspects of your visit. However, we apologize for any inconvenience or discomfort you may have experienced during your stay. We appreciate your feedback and will take it as an opportunity to improve our services. We hope you will give us another try so we can provide you with a much-improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,310 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.