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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked that it had a nice pool side to relax by and was in walking distance of shops and night life.
Business response:
Dear Cyndle, Thank you for sharing your feedback. We strive to provide our guests with a comfortable and enjoyable experience, and it’s great to know that our location and amenities contributed to your stay. We look forward to welcoming you back in the future!Sincerely,Hotel Management
Ok, but not great Staff was wonderful, room was quiet and clean, breakfast was underwhelming. It consisted of coffee, tea, nutragrain bars and pre packaged small muffins. Only toiletries in the room was a small bar of soap.
Business response:
Dear Marcia, Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of your stay. However, we apologize if the breakfast selection did not meet your expectations. We will share your valuable feedback with our leadership to enhance our breakfast offerings. Also, we offer a limited selection of toiletries at the front desk, we recommend that guests bring their preferred personal care items for a more comfortable extended stay experience. We appreciate your comments and look fo... read more
Average It was okay. The hotel had some weird smells. I wasn’t in the room all day since it was a business trip. He breakfast wasn’t breakfast, it was a muffin or nutrigrain bar and coffee. The staff was very friendly and polite.
Business response:
Dear Guest,Thank you for choosing Extended Stay America! We’re glad to hear that our team made a positive impression with their friendliness and politeness. We apologize that the breakfast offerings didn't meet your expectations. It’s important to us that every aspect of your stay meets expectations, and we’ll address these areas to improve our guest experience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.Sincerely,Hotel Management
The location was great, a 20 min walk to downtown Palm springs. Lots of restaurants near by to choose from. There is a casino with a few blocks and the Thursday night market is always great to visit. The hotel itself was good, the staff were very friendly. The room was a great size and the kitchenette was great to have. You need to request the items for the kitchen from the front desk. They only clean one every 2 weeks, so I bought wipes and wiped everything down (too be fair I do this with all hotel rooms, to avoid getting ... read more
Overall, very nice Smells in the hallway were pretty grim, including cigarette smoke on non smoking floor. Noise from other rooms was incredibly loud in hallways and in bed, even past midnight on a Thursday! Maybe that’s normal in Extended Stay? It seemed odd and disrespectful to me. Good thing I had earplugs! Other than that, the room itself was clean and very nice, very comfortable. The staff was very pleasant and helpful! I enjoyed my stay.
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn about our comfortable accommodations and the excellent service provided by our dedicated team contributed to a pleasant stay. However, we sincerely apologize for the inconvenience you encountered and appreciate you bringing these to our attention. We are committed to addressing them promptly. We look forward to the opportunity to welcome you back in the future and to provide you with an even more exceptional stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,439 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.