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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the look of the exterior and grounds. The inside is not great. Terrible so called breakfast included with your stay. I would not stay here again
Business response:
Dear Carolyn, thank you for choosing us. We regret you were not entirely satisfied with the quality and condition of our accommodations. Your comments will be shared with the appropriate individuals on the same. In the meantime, we will continue to do an excellent job of keeping our rooms clean and fresh for our guests. It is also sad that you did not thoroughly enjoy our complimentary breakfast, and we will certainly follow up with our food and beverage team to see where we can do better. We have taken note of the concerns ... read more
Comfortable and convenient room that worked well for our stay.
Business response:
Dear Betsy, thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our team for their excellent work. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way.Sincerely,Hotel Management
Great stay at a great price Easy check in. Friendly staff. Clean comfortable room. Reasonable rate. I’ll be back.
It was pretty dated and the room had an awful smell, so I went and got a scented candle which helped a little. The property is in a great location in Palm Springs though. And the front desk manager and housekeeping manager were very attentive and helpful.
Business response:
Dear Laurie, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Walkable to conference center and downtown, and close to the airport (1.5 miles; just a little too far to walk with a suitcase). Room was OK, clean but the bathroom was in poor repair with a shower bar falling off the wall, peeling paint, and a shelf falling off too.
Business response:
Dear Katherine, thank you for your wonderful review of your stay at Extended Stay America. We are glad you enjoyed your stay, especially our excellent location downtown, and that our proximity to the airport was perfect for your needs. We will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. Thank you for staying with us, and we look forward to hosting you again soon.Sincerely,Hotel Management
Pool was closed
No outdoor seating for disabled waiting for cab
Business response:
Dear Harold, thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to significantly impact our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.