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4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Neat and clean. Staff was very personable and willing to help in any way
Business response:
William, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Walls were thin. Parking lot & lobby were dirty especially by elevator.
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issues you encountered in some areas of our hotel. We have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their efforts going forward. We hope to see you again so that we can make it up to you. Sincerely, Hotel Management
good location, good prices, economy facilities, good staff
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to know you found us to be a good value and that you were impressed with our ideal location as well as with the excellent service delivered by our associates. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Very nice staff and laundry on site.....breakfast 2ad a lil small but the lowest priced nice hotel in town.....no biggie
Business response:
Thank you for the wonderful feedback about your stay at Extended Stay America. We are delighted to know you found us to be a great value and that you were impressed with our accommodations as well as the 24-hour self-serve laundry facility. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management
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Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Housekeeping staff and front desk were all friendly and accommodating. Room was clean. Furniture was worn, dresser drawers wouldn't stay closed. Biggest complaint was the bed. Was broken down in the middle so anywhere you sat or lay on it you sunk to the hole in the middle. When we sat on the end of the bed it flipped up causing a week of dr visits and crutches. Management came to the room after a complaint on a corporate survey. She pressed on the edge of the bed and said "most people like a soft bed" and that it was new in... read more
Business response:
Thank you for being our guest. We are sorry for the incident you encountered in your room and the inconvenience it caused. As your review is anonymous, we would appreciate additional information to investigate this matter. Please consider allowing us to improve your impression of us in the future. Sincerely, Hotel Management
I’ve stayed there before and have always had a good trip. The male on night shift is the best. He is very helpful and kind to his guest. Somehow, the morning of our check out, there were big marks all over my arms and legs... really omg praying it isn’t bed bugs. I was in room 107.
Business response:
Karina, thank you for returning to our hotel. We are glad you appreciated our associate for his service. However, we are sorry to learn about the marks you had at the time of check-out. We follow the most rigorous industry standards when it comes to the pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We appreciate your business and hope to have you as our guest again the next time you are our area. Sincerely, Hotel Management
Extended Stay America - Peoria - North has a 3.4 star rating with 1,687 reviews.
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.